Follow instructions and orders and meet target
In the hospitality industry teamwork is essential. And in most cases teams need a leader to organise the members and allocate tasks. For...
Ensuring guest satisfaction and evaluating feedback
Guest satisfaction is the most important goal to reach in the hospitality industry. Restaurants and hotels rely on a loyal clientele who...
Evaluation of performance during and post service
The evaluation of the performance as a team as well as a person is essential for future reference to improve service but also for service...
Serving food
Working as a runner taught me how important clear table and position numbers are. Knowing which guest is having which dish will make them...
Taking orders
The person on stations has probably the biggest responsibility towards guests. Since they take the orders they are the ones, who need to...
