Service Recovery Systems
It is impossible to always work errorless. What is crucial, is that one can correct their mistakes. My experience is that when one shows...
Meet, greet and seat guests
The greeting ad seating of guests is one of the main gestures to differentiate fine dining from casual dining. I have learnt that it is...
Correct lay of Table d’hôte set-up
One of the most obvious and direct indicators of the level of service provided by a restaurant is the lay of tables. For that reason, it...
Use the till system/credit card system correctly
Since I have a significant amount of relevant experience, using the till and the credit card system and handling money did not make me...
Open and Serve Wine
I have not had the opportunity to practise opening and serving wines very often and my knowledge about wines is limited. I have learnt...
Running the Pass
Running the pass was an interesting and exciting experience. I have learned how to keep track of each and every table in an organised...
Running the Bar
Even though I have worked in a busy city centre bar in Budapest before, I have found working in the Dome Restaurant bar very stressful...
Clearing the Tables Correctly
While working in the Dome Restaurant and especially at bigger events at the Devonshire Dome I discovered a very effective technique to...
Silver Service / Table Service
Silver service and table side service are probably my favourite types of services since they are very personalised and spectacular and...
